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Service Department

The Appalachia Service Department

 Ken Bartley, Service Manager                
 Jon Bradley, Technician                                     
 Robert Cardwell, Technician                                 
 John Hubbard, Technician                          

“Service with integrity. Our service excellence is achieved through preventative maintenance and our long term commitment to customer satisfaction.”

 

 


The whole ethos of Appalachia Business Communications has been built around the importance we give to the level of service that we offer all of our customers.

The partnership we form with our clients is exactly that.

All of our technicians are fully qualified and attend regular training courses to ensure that they stay that way. A unique aspect of the Appalachia Service Technicians is that "ALL" are Network+ Certified. This means they can resolve everything from copier issues to networking issues.

 

One of the most important aspects to consider when buying a new office machine is the technical service you will receive. At Appalachia Business Communications, emphasis for the past 25 years has been on technical service.

 

Our excellent customer service and experience means you receive a fast and effective solution to your technical needs. Our technicians keep your equipment running efficiently so your office runs smoothly.


Customer total satisfaction is what we strive to achieve and you only have to see some of the testimonials we have received to see that we meet and exceed our own expected standards.

The relationship starts when your equipment is installed - it certainly doesn't stop just because the sale is done!