Managed Business IT Services and Solutions

As official partners of Ubiquiti and Lenovo, Appalachia Business Communications of Kingsport offers a comprehensive management service for your current or future IT infrastructure. Including (but not limited to) managed backups, email management, network deployment, and support services at a more competitive price than your current solution.

    • Simple billing to streamline budget creation and reports

    • Minimize downtime over unexpected issues

    • Free up existing IT and Administrators to focus on productive objectives in the office

    • Cost effective access to enterprise level support/infrastructure

    • Peace of mind with responsive remote or on sight support

  • IT services can include hardware and Software Installation, Network Setup and maintenance, Data Backup and Recovery, Cyber Security, Cloud Computing, Website Building and more. Feel free to contact us for more information. Our skilled technicians come from many backgrounds, and whatever the project is, ABC of Kingsport is ready for the task ahead.

  • Yes! We offer a range of Lenovo and Ubiquiti devices for all your security, network, or computing needs.

    As partners, we often have promotions we offer our customers, often below MSRP. This allows us to maximize your savings without compromising power or quality.

  • The cost of the service will depend of what is needed for you business. We offer a range between providing a hand to your existing IT team to overhauling your entire infrastructure from the ground up with continued support.

    Managed IT services generates more saving to your traditional “break'n fix” solution. Managed service allows for remote monitoring, prevention of major issues/downtime, onsite/remote maintenance. This provides more effective service for your needs without constant technicians fees.

    Our services have some of the most competitive rates in the business and we’re happy to help our customers save money.

    Contact us today to talk numbers with our team!

  • Working with a local business can provide several benefits including faster response times, better customer service, and a more personalized experience.

Our Transparent Process

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Plan with Purpose

Together, we outline a path forward that’s realistic, strategic, and tailored to your specific business needs.

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Collaborate Openly

You’re part of the process. We keep communication open and decisions shared—no hidden fees or surprises.

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Support with Care

Every business is different. We stay flexible and responsive to make sure support and supply drop off fits your flow—not the other way around.

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Maximizing ROI

When we deliver, it’s not just a finished product. We offer promotions and redeployment opportunities—it’s a solution you can trust, backed by real care and effort.

Our IT Management Features

Explore our range of IT management features broken down to help you move forward with confidence, wherever you're headed next.

Click the button below to get a personalized quote!

IT Support

Have an issue with a current management plan or need help with a one time issue?

Click the button below to reach out to our IT team! For more urgent issues, please call our office directly.

(423) 477-1300

  • Flexible and local management, remote monitoring, managed backups, and managed antivirus & anti-malware protection provided. Monitoring your network for issues before they become a problem for daily operations.

  • With Lenovo and Ubiquiti at our disposal, ABC of Kingsport offers a range of services. Our knowledgeable technicians can fully deploy server, network, cameras, and VoIP with the UniFi ecosystem for easy of use.

    Lenovo at the head of the industry for desktop and laptops, allowing ABC of Kingsport to offer powerful devices for the future.

  • On top of network monitoring, ABC of Kingsport offers comprehensive network protection. Web protection, Phishing training, email scanning/filtering, and firewall management to complete modern cyber protection for your enterprise.

  • Remote and on site support from our dedicated, personable IT technicians. Priding ourselves on excellent customer service with speed as a top priority to reduce downtime.

  • Simple billing to streamline budget management breakdowns. Stops recurring technician fees and onsite stocking or managing devices, significantly reduce total IT management costs. All into a single invoice.

  • "A very professional company who will take care of your business/copier/software needs, give them a call!" - 5/5 Stars

    Rick Brewer (Diggy Donuts), Google Reviews

  • "Nice clean organized place with friendly staffing." - 4/5 Stars

    Harvey Nicewander, Google Reviews

  • "We have been doing business with this company for a few years now. Always there when we need them. Great bunch of people and take good care of our needs." - Recommends

    Linda Tripodi, Facebook Reviews